Personal Data Protection

Privacy Policy 123jav — Our Commitment to Protecting the Personal Information of Every Malaysian Member

Your privacy is not something we take lightly. At 123jav, all information you provide to us is handled with the highest level of protection, in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010. This policy transparently explains what we collect, why we collect it, and how we protect it.

Last updated: 1 January 2026
PDPA 2010 Compliant
256-bit SSL
Encrypted Data
256-bit SSL at all times
Not For Sale
Data is not transferred to third parties
Full Control
You may request deletion of your data
PDPA 2010
Malaysian legal compliance

123jav's Six Core Privacy Principles

The principles that shape how we manage every Malaysian member's personal data

Full Transparency
123jav has nothing to hide about how we manage your data. This policy is written in plain, straightforward language — not confusing legal jargon. You have every right to know exactly what we do with your information.
Purpose-Driven Collection
We only collect data that is strictly necessary to provide you with 123jav's services. No data is collected "just in case" or for purposes unrelated to your experience on our platform.
Highest-Level Security
Your personal and financial data at 123jav is protected by 256-bit SSL encryption, multi-layered access controls, and a 24/7 threat monitoring system — a level of security on par with leading Malaysian banking institutions.
Consent-Based
123jav will not use your data for marketing or additional communications without your explicit consent. You may withdraw this consent at any time through your account settings or by contacting us.
Accurate & Up to Date
We ensure that the data we hold about you is accurate and up to date. You may update your personal information at any time through the Profile section of your 123jav account or by contacting our support team.
Your Rights, Fully Yours
As a 123jav member, you have the full right to access, amend, transfer and request deletion of your personal data. These rights are guaranteed in accordance with Malaysia's PDPA 2010 and we are committed to upholding them.

This Privacy Policy describes how 123jav collects, uses, stores, and protects your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using our platform, you agree to the terms set out in this policy.

1

Introduction & Scope of Privacy Policy

123jav ("we", "platform" or "Company") takes the privacy of every member in Malaysia seriously. This Privacy Policy is provided to clearly and transparently explain how we manage your personal information from the moment you register an account until you cease using our services.

This policy applies to all 123jav platform users regardless of how they access it — whether via a web browser on a desktop, a mobile app on an Android or iPhone, or any other device used to access 123jav's website and services.

We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All personal data processing we carry out has a lawful basis under Malaysian law and is conducted solely for the purposes stated in this policy.

If you have any questions about how we manage your personal data, please contact our Data Protection Officer at privacy@123jav.site. We are committed to responding within 5 business days.

2

Types of Personal Data We Collect

123jav collects several different categories of personal data depending on how you interact with our platform. Below is a full overview of the types of data we may collect:

Data Category Example Information Necessity
Identification DataFull name, date of birth, MyKad/passport numberMandatory
Contact DataEmail address, Malaysian phone numberMandatory
Financial DataPayment methods (TnG, GrabPay, DuitNow, FPX), RM transaction recordsMandatory
Technical DataIP address, device type, web browser, operating systemAutomatic
Usage DataBetting records, game preferences, session duration, access frequencyAutomatic
Communication DataLive Chat records, support emails, feedbackChoice
Location DataGeneral location based on IP address (state/city in Malaysia)Automatic

We do not collect sensitive data such as medical records, political views, religious affiliations or biometric information unless explicitly stated and with your consent.

3

How We Collect Your Data

123jav collects your personal information through several different channels:

A
Directly from You
During account registration, profile updates, KYC processing, deposits/withdrawals, or when contacting the 123jav support team.
B
Automatically
Through cookies, server logs and tracking technologies as you browse and interact with the 123jav platform.
C
Payment Providers
Transaction verification information from Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, Maybank2u, and CIMB Clicks.
D
Legitimate Third-Party Sources
Approved identity verification agencies for KYC processing and AML compliance in accordance with Malaysian legal requirements.
4

Purpose of Personal Data Use

123jav uses your personal data solely for lawful and necessary purposes. Below is a full list of how data is used on our platform:

  • Member account management: Registration, identity verification, login, and management of your 123jav account profile.
  • Processing financial transactions: Processing deposits via Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, FPX Maybank2u and CIMB Clicks, as well as managing withdrawals in Malaysian Ringgit (RM).
  • Provision of gaming services: Enabling you to enjoy Live Casino, table games, slots, Sports Betting on the Malaysia Super League, EPL, badminton, cricket and e-sports on the 123jav platform.
  • Customer support: Handling enquiries, complaints, and support requests submitted to the 123jav support team.
  • Security and fraud prevention: Detecting and preventing fraudulent activity, money laundering, and unauthorised use of the platform.
  • Legal compliance: Fulfilling Malaysian legal requirements including PDPA 2010, AML regulations, and prescribed financial reporting obligations.
  • Platform improvements: Analysing usage patterns to improve the user experience, platform performance and various 123jav features.
  • Account-related communications: Important notifications regarding your account, security, policy changes and transaction information.
  • Marketing (with consent): Sending information about 123jav promotions, bonuses, and exclusive offers — only if you have consented to receiving marketing communications.

123jav will not use your data for any purpose beyond those listed above without first obtaining your renewed consent.

5

Data Sharing & Disclosure to Third Parties

123jav does not sell, rent, or trade members' personal data to any third party. This is our absolute commitment. However, in certain limited situations, we may need to share some of your information with the following parties:

  • Payment service providers: Malaysian e-wallet and banking providers such as Touch 'n Go, GrabPay, Boost, and FPX — solely for the purpose of processing your transactions.
  • Technology service providers: Companies that support the technical operations of the 123jav platform — such as server hosting providers, account management systems and analytics platforms — are all bound by strict confidentiality agreements.
  • Malaysian legal authorities: When required by law, court order, or an official investigation by the relevant Malaysian authorities.
  • Identity verification agencies: For KYC processing as required under Malaysian anti-money laundering compliance obligations.

In all instances of data sharing, we ensure that recipients are bound by confidentiality obligations equal to or stricter than our own, and that data is used solely for the permitted purposes.

6

Data Security Measures at 123jav

We invest heavily in security infrastructure to protect the personal and financial data of every member 123jav from both internal and external threats. The key security measures we employ are:

256-bit SSL Encryption
All communications between your device and 123jav servers are encrypted using TLS 1.3 — the highest security standard used by leading banks in Malaysia.
Two-Factor Authentication (2FA)
123jav members can enable 2FA for an additional layer of security during login — ensuring only you can access your account, even if your password is compromised.
Fund Segregation
123jav members' funds are held in accounts completely segregated from the company's operating funds, keeping your money safe even in the event of a financial emergency.
24/7 Monitoring
The 123jav cybersecurity team monitors our systems around the clock to promptly detect and respond to any threats or suspicious activity.

While we take all reasonable precautions, no security system is completely impenetrable. You also play an important role in keeping your account secure by using a strong password, enabling 2FA and never sharing your login credentials with anyone.

7

Cookies, Analytics & Tracking Technologies

Platform 123jav uses cookies and similar technologies to enhance your experience and ensure the platform runs smoothly. The types of cookies we use include:

  • Essential Cookies (Required): Required for core platform functions such as maintaining login sessions, storing language preferences, and ensuring account security. These cookies cannot be disabled.
  • Performance Cookies: Collects information on how pages are used to help us improve the performance and usability of the 123jav platform. Data is collected anonymously.
  • Functional Cookies: Remembering your preferences and settings such as preferred payment methods, game preferences, and display settings to deliver a more personalised experience.
  • Marketing Cookies (Optional): Used to display relevant 123jav advertisements and promotions. Only activated with your permission. You may decline these cookies without affecting the core functionality of the platform.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect your ability to use the 123jav platform fully.

8

Your Rights as a 123jav Member

As a member 123jav protected under Malaysia's PDPA 2010, you have the following rights regarding your personal data:

Right to Access
You may request a copy of all personal data we hold about you. We will respond within 21 days of receiving your request.
Right to Rectification
If any data we hold is inaccurate or incomplete, you have the right to request that we correct it promptly.
Right to Erasure
You may request deletion of your personal data upon account closure, subject to mandatory PDPA statutory retention requirements.
Right to Object
You may object to the processing of your data for marketing purposes at any time and we will stop immediately.
Right to Portability
You have the right to receive your data in a machine-readable format to transfer it to another platform if you choose.
Right to Restriction
Under certain circumstances, you may request that we temporarily restrict the processing of your data while an issue is being resolved.

To exercise any of the above rights, please contact our Data Protection Officer at privacy@123jav.site. We will verify your identity before processing any request to ensure the security of your account.

9

Data Retention Period

123jav retains your personal data only for as long as it is needed for the stated purpose or as required by Malaysian law. The following are general retention period guidelines:

  • Active account data: Retained for as long as your 123jav account is active and for 7 years after account closure for legal compliance purposes.
  • Financial transaction records (RM): Retained for a minimum of 7 years in accordance with Malaysian accounting and tax legal requirements.
  • KYC documents (identity verification): Retained for 5 years after the business relationship ends, in accordance with Malaysia's Anti-Money Laundering Act.
  • Customer support communication logs: Retained for 2 years from the date of last interaction.
  • Usage and analytics data (anonymised): May be retained for a longer period in anonymised form for platform improvement purposes.

Once the specified retention period expires, your data will be securely deleted or anonymised in accordance with approved data deletion procedures.

10

Child Protection

123jav is an entertainment platform intended exclusively for individuals aged 18 and above. We do not knowingly collect or process any personal information from individuals under the age of 18.

If we find that we have inadvertently collected data from a minor, we will take immediate steps to delete that data and close the relevant account. We have an age verification process at registration to prevent access by children and minors.

If you believe that someone under the age of 18 has registered or is using the 123jav platform, please contact us immediately at privacy@123jav.site so that we may take appropriate action.

11

Amendments to This Privacy Policy

123jav reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, new Malaysian legal requirements, or changes to the services we offer.

When we make material changes to this policy, we will notify you via:

  • Notification emails sent to your registered email address
  • Prominent notice on the 123jav platform login page
  • In-app notifications (if using the mobile app)

The "Last Updated" date shown at the top of this page reflects when the most recent changes were made. Your continued use of the 123jav platform after any amendments are published constitutes your acceptance of the revised policy.

12

Contact the 123jav Data Protection Officer

If you have any questions, concerns, or complaints regarding how 123jav manages your personal data, or if you wish to exercise any of your privacy rights, please contact us:

Privacy Email
privacy@123jav.site
Response within 5 business days
Live Chat
Available 24/7 on the platform
Bahasa Melayu & English

We are committed to addressing every privacy-related enquiry seriously and transparently. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.

FAQ — 123jav Data Privacy

Absolutely not. 123jav does not sell, rent or trade members' personal data to any third party, including advertisers. This is our unwavering commitment. Your data is used solely for the purposes stated in this Privacy Policy.

You may submit a data deletion request by emailing privacy@123jav.site or via our Live Chat. Once your identity has been verified, we will process your request. Please note that certain data may need to be retained for a specified period to meet Malaysian legal requirements such as PDPA 2010 and AML regulations.

Yes, all financial transactions on 123jav — whether via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, or CIMB Clicks — are processed through channels encrypted with 256-bit SSL. We do not store your complete e-wallet or banking account details — only the transaction references necessary for financial record-keeping.

Your Data Is Safe. Now It's Your Turn to Play!

123jav takes your privacy seriously. Now that you know how we safeguard your information, join over 500,000 Malaysian members who trust our platform for a safe and enjoyable online casino and Sports Betting experience.

Bahasa Melayu